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Terms and Conditions

By using gamextreme.sg, you agree to be bound by its conditions of use, legal notices, privacy policy and all disclaimers, terms and conditions that appear elsewhere on gamextreme.sg.

  • Prices listed are NETT, service charge or any other hidden costs are included.
  • We accept payment in bank transfers.
  • All listed prices are in Singapore dollars (SGD).
  • In the event a product is listed at an incorrect price due to a display or typographical error, or an error in pricing information from the management, or any error in item description, or through any form of miscommunication, GameXtreme shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.
  • GameXtreme reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and payment has been made.
  • In the event that payment has been made, GameXtreme shall refund the total amount paid in the amount of the original payment.
  • Preorders will only be reserved for customers who have both preordered and placed down a deposit. All unpaid preorders will be cancelled on release day.
  • All orders, preorder or otherwise, require payment within 24 hours or it will be cancelled. For released products, payment in FULL is required to ensure your order is held.
  • Preorders cannot be cancelled once price and release date have been confirmed. Should such cancellations be allowed on a case by case basis, refunds will only be in the form of Store Credits.
  • In the event of shortage, customers with paid pre-orders will have priority. GameXtreme reserves the right to cancel pre-orders with no paid deposit if there is not enough stock to fulfill the orders.
  • In the event that a customer who has made a deposit/paid in full, but fails to collect the product within 7 days of release, GameXtreme reserves the right to cancel the order without notice. Do contact us if you require a grace period (case-by-case basis).
  • Product image for illustration purposes only. Actual product may vary.
  • GameXtreme is not liable for typographic errors in any of our ads, website, or promotional emails.
  • Items that are deemed faulty would be replaced within the stipulated warranty period.
  • Brand new game titles, be it wrapped or otherwise, would not be available for exchanges or refunds. Pre-owned discs are entitled to a ONE WEEK (7 days) shop warranty from the purchase date. We reserve the right to refuse any exchange or refund if the pre-owned disc returns in a condition that is unplayable through mishandling.
  • Due to the nature of the product, Playstation Network Codes, iTunes Gift Cards, Xbox Live Points, Wii Points Card or any other product requiring a registration of a product key (i.e Game cd key) would not be liable for a refund.
  • GameXtreme will not be liable for any issue arising upon purchase of a title. These include computer systems not meeting minimum requirements, online billing issues, region incompatibility issues or any other technical difficulties outside of our control.
  • GameXtreme will have permission to contact you via communication means including, but not limited to, calls, email and SMS.
  • GameXtreme reserves the right to amend, vary or terminate our Pricing Policy anytime without prior notice.
  • GameXtreme is not liable for delivery errors, mix-ups, or relevant issues once items are dispatched. Any disputes are to be settled between the customer and service provider (SingPost, courier etc), GameXtreme will provide assistance on a case-by-case basis.
  • GameXtreme will not be liable to provide additional compensation for damage to packaging caused by the courier during delivery. We will at most only accept a return for a full refund or in the situation for game cases, allow an exchange of casing.
  • While we strive to achieve 100% on time delivery, we cannot guarantee results every time. As long as customer accepts the delivery, GameXtreme will not compensate for late deliveries nor offer a refund in shipping fees.
  • GameXtreme Store Credits are non-refundable and cannot be exchanged for cash in part or full.
  • We reserve the right to amend our Terms and Conditions at any time.